Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor nbndontwork
New Contributor

Terrible Support Service on NBN

My nbn down again ... no technician turned up nor Optus call back what they are going to do next dispite they said they will.

0 Kudos
1 Reply
Online Community Manager
Online Community Manager

Re: Terrible Support Service on NBN

You'll need to contact us to reschedule a technician.

This is not something that we can currently assist with here on the forum. 

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. 

If not, please chat with us.
If for some reason it is still not resolved, please follow our complaints process.
Let us know how you go. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos