Sorry to hear that the internet still isn't working
I would suggest following the set-up Article Here to make sure that everything is set-up correctly.
Other troubleshooting should also be done following This Article
If the above doesn't work, i'd really recommend getting in touch with our team on Messenger so we can take a look.
Please note, our Messaging team are currently experiencing delays
Ask to speak to a human, then leave your full name and the information about the issue in the messenger window, and someone will get back to you
It's best to complete some basic troubleshooting before getting in touch with them:
I can understand that this would be really frustrating, @Ruby89, we definitely want to get you back online!
If you've had no luck with Messenger, then I'd suggest getting in touch with us via our Facebook and Twitter pages. Please ensure you let the team know that you do not have a working internet connection so that your issue is prioritised.