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2017-07-27 10:06 PM
I added a 100/40 speed pack to my nbn service. I have contacted Optus three times by live chat and they assured me the speed pack had been added however I'm still only getting 10/1 Mbps speeds on Speedtest.net. Each time I contact them they assure me it has been added. Help?
2017-07-31 04:59 PM
Have you reset the modem?
I do not represent Optus. The views, opinions and advice expressed in my posts are my own