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2019-08-24 05:13 PM - last edited on 2019-08-28 11:46 AM by Ray_YC
Hi, we have an NBN service that routinely gets to download speeds of 40Mbps. Some streaming services (e.g.. Netflix) present no problems but others (e.g. Kayo) are jerky and buffer on mobile devices.
We have a brand new modem (our 3rd in 8 months with Optus) and Im using a brand new Galaxy S10. I cant understand why I cant stream some sites uninterrupted.
2019-08-28 11:45 AM
There really can be many factors, the location of the service host, the stream quality, internet connection type, etc. to name a few.
The fact that some stream fine and others don't generally means some sort of issue with the ones that don't.
Have you tried all of Kayo's troubleshooting tips?
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2019-08-29 02:13 AM