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Cramblerony
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Slow speeds with Netgear r7000 on Optus NBN

I've just switched from iinet to Optus NBN (currently have both connections active on separate UNI-D ports) and I'm trying to use my Netgear r7000 router with it.  Speedtest results only reach about 20 down and 0.15 up (I'm on 100/40).  If I plug the iinet line back in with the same cable, I get around 95 / 35.

 

The connection seems to work fine if I use the Sagem router supplied by optus.  I have tried disabling QOS and changing the MAC address to the one that the Optus router uses (both the WAN port mac address and the router mac address).  Another thing I've found is that the speed test works fine on mobile devices not running Windows, however with our 3 Windows PC's - 2 wired one wireless, the download speed stays around 20.

 

I've tried calling Optus and they said it should just work if I connect a different router.  I've even tried a factory reset and flashing DD-WRT with no luck.  Is there an option / setting I am missing that needs to be changed to get this to work properly? I'm really not sure what else to try.

 

Thanks,

 

Cameron

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Cramblerony
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Re: Slow speeds with Netgear r7000 on Optus NBN

After further testing I have found that it is definitely not the r7000 router causing the problems.  Even if I connect directly to the UNI-D port on the NTD, the issues still occur.  If I connect through the Sagemcom router again, everything works fine, so there seems to be some kind of verification of hardware happening.

 

Here's some speed tests:

 

Directly connected to the Optus UNI-D port on the NTD: http://www.speedtest.net/my-result/4475291383
Connected to the Optus UNI-D port through the Sagemcom: http://www.speedtest.net/my-result/4475286806
Directly connected to the iinet UNI-D port on the NTD: http://www.speedtest.net/my-result/4475186317

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JassMan
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Re: Slow speeds with Netgear r7000 on Optus NBN

Hi there

 

Did you ever find a solution to this?  I just got NBN connected and am experiencing the same thing:

 

My Netgear router, which should be better, is actually slower than the stock standard Optus Modem

 

Thanks

 

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