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New Contributor
New Contributor

Slow nbn speed

I am on the nbn100 plan so I can get high speed downloads but the problem is that I am only getting 5mbps at the most. I tried to call tech support but they all go home at 8pm. WTF is going on?

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Trusted Contributor
Trusted Contributor

Re: Slow nbn speed

@Kooksnz  Are you a new NBN customer? If so I am wondering if you are operating off the 4G backup.


I am an Optus user.
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New Contributor
New Contributor

Re: Slow nbn speed

Yep. 

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