For 24/7 support message our team of experts via the My Optus app.
Hi all. I have Sagemcom gateway F@st 3864op NBN MODEM but I have very slow speed while streaming and then trying to connect a second device. Is there a better or newer modem that Optus can supply as I’m on the $115 broadband home bundle and been with them for 20yrs and am not happy with my speeds and when I try to see what speeds are supplied I can find nothing
any help appreciated
Graeme
At $115 a month it sounds like you're on an older bundle. Current offering is $80 a month that includes the 25Mbps speed (which I believe you'd be on), a fetch mighty box + subscription to 1 channel pack. From memory the $115 was 25mbps, the fetch box and the ultimate channel pack so you get a little more in terms of channels. Either way, it might be worth placing a call to Optus to discuss your options and potentially saving some money. They may be able to help out with a new modem to
Many thanks. You are right except i dont even have the fetch box so will give them a ring
wouldnt you think after 20 yrs with optus they would contact me and give me there best offer
oh well i will give it a try tomorrow as im sick of the kids complaining of dropouts and slow speeds
thanks again for your reply much appreciated
Many thanks. You are right except i dont even have the fetch box so will give them a ring
wouldnt you think after 20 yrs with optus they would contact me and give me there best offer
oh well i will give it a try tomorrow as im sick of the kids complaining of dropouts and slow speeds
thanks again for your reply much appreciated