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Ashdog
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New Contributor

Setting up a modem

Hey I'm setting up a modem to the nbn and need my ISP password and user name but can't seem to work out which is which. Also I can't get a hold of optus 🙄
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YetAnotherAcc
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Re: Setting up a modem


@Ashdog wrote:
Hey I'm setting up a modem to the nbn and need my ISP password and user name but can't seem to work out which is which. Also I can't get a hold of optus 🙄

With Optus NBN you need to use the Optus supplied modem when you first activate the service. Only after that can you use your won modem.

Optus NBN connections do not need username/password to connect. If you are referring to the wifi password, that is on a sticker on the back of the Optus modem.

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Ashdog
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Re: Setting up a modem

Okay I used the optus modem to begin with but it was dropping out constantly so I brought a new modem. Do I need the dsl line in? Or just the nbn wan connection
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YetAnotherAcc
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Re: Setting up a modem


Do I need the dsl line in? Or just the nbn wan connection

That depends, what type of NBN you have. If its FTTN or FTTB then you need to connect via DSL directly to the phone line. Anything else you connect via the WAN connection the the NBN box.

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