Dear Optus/Optus community,
Isn't it about time to upgrade the very simple and basic Sagecom F@ast modem/router that came with my Optus NBN50? This modem/router is about 5 years old, and it is REALLY backward.
I must be upgraded soon please.
Also, I simply want a modem (NOT modem+router combo). I bought I WiFi 6.0 router myself, and would like to connect a new upgraded modem to this router.
Solved! Solved: Go to Solution.
They've had one for a little while now. Optus will send one out for free on request. Its worth $250 (and you owe that) but for every month you stay with Optus that amount decreases by about $6)
All RSP provided equipment are modem routers. No one is forcing you to use the Router functionality though. Just plug your new modem in (via the WAN port) and configure it up.
What NBN technology do you have? FTTN? Do you have a little NBN NTD box?
My NBN is either a Fibre to basement or Fibre to premises.
I hope this helps.
Your information was excellent - thank you.
How do you contact Optus? It seems impossible if you don't have a mobile with optus.
I want a modem upgrade as my nbn50 one has useless wifi
No I don't and don't know what that does. How do I get it? Everything is on the Optus app which is only for Optus mobile users. Not me.