cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Bronco55
New Contributor
New Contributor

SUPPOSED NBN COMPENSATION

HI CAN SOMEONE TELL ME ABOUT THE COMPENSATION WRITTEN IN THE PAPER AND TOLD ON TV FOR THE TELSTRA AND OPTUS CUSTOMERS LIKE ME THAT WAS SOLD 100/40 KNOWING THAT THE SPEED WOULD BE NEVER OBTAINABLE ON  100/40 ESPESCIALLY ON FIBRE TO THE NODE........I HAVE DONE SPEED CHECKS ON OOCLA  EVERY DAY SINCE OCTOBER 2016...........I WANT GET OUT OF OPTUS AS I HAVE 6  PHONE FIGHTS TO GET THE BILLING I WAS SUPPOSED TO BE OVERDUE.........PLEASE ADVISE

0 Kudos
Reply
1 Reply
Sputnik
Frequent Contributor
Frequent Contributor

Re: SUPPOSED NBN COMPENSATION

Hi,

 

I saw a reference to this subject on the Optus home page, with a link. Here is the web page address Optus provide:-

 

http://www.optus.com.au/shop/support/answer?requestType=NormalRequest&typeid=6&id=9374

 

They also show a phone number 1300 170 576 but I don't know if this is specific to the topic?

 

Best wishes

Top Contributors