SUPPOSED NBN COMPENSATION

[Bronco55]

HI CAN SOMEONE TELL ME ABOUT THE COMPENSATION WRITTEN IN THE PAPER AND TOLD ON TV FOR THE TELSTRA AND OPTUS CUSTOMERS LIKE ME THAT WAS SOLD 100/40 KNOWING THAT THE SPEED WOULD BE NEVER OBTAINABLE ON  100/40 ESPESCIALLY ON FIBRE TO THE NODE........I HAVE DONE SPEED CHECKS ON OOCLA  EVERY DAY SINCE OCTOBER 2016...........I WANT GET OUT OF OPTUS AS I HAVE 6  PHONE FIGHTS TO GET THE BILLING I WAS SUPPOSED TO BE OVERDUE.........PLEASE ADVISE

[Sputnik]

Hi,

I saw a reference to this subject on the Optus home page, with a link. Here is the web page address Optus provide:-

http://www.optus.com.au/shop/support/answer?requestType=NormalRequest&typeid=6&id=9374

They also show a phone number 1300 170 576 but I don't know if this is specific to the topic?

Best wishes