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2019-01-13 11:18 AM
I want to talk to a technical person on my landline phone about how weak my white Sagemcom Fast 3864OP modem is
and can I exchange it for the black Sagemcom 3864v3 AC modem which I am told is a much stronger and more powerful
Regards, Lance Ford
2019-01-13 04:25 PM
When you say "weak", I'm assuming your referring to the WiFi Signal which means you're probably using it "harder" than it was ever intended.
If you wish to get the newer model, this isn't free and billing OR technical support can arrange one be sent to you. However you will be charged for this.