I am moving from Optus cable to Optus NBN.
Will my Optusnet email be automatically transferred as well?
This is essential to me as it would be extremely difficult to change my email with all my contacts and links.
Hi @GBall, thanks for reaching out to us here. It's great to hear you're making the move from Optus Cable to the Optus NBN network. Your OptusNet email account should automatically be transferred to your new NBN service.
If you'd like us to confirm if your email account is in the process of being transferred to your new service, please feel free to send us a private message via our Social Media pages (official Optus Facebook page or Twitter page) where we'll be able to obtain your details securely and take a closer look at your account.
Alternatively, you can reach us on a smart device via our Messaging service on the My Optus app 24/7.
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@GBall I would make sure you have a backup of your email and contacts as Optus have from other posts I have seen in the past had issues with email when things change. By issues I mean all of it was deleted.
I suggest having a read of the following as it may help in the long run: