cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
ronstuff17
New Contributor
New Contributor

Rate Plan Change From Off-Contract Plan

Hi there,

I'm currently on the 'My Basics' NBN plan which is off-contract and I wish to switch to the more recent plans like the 'Internet Everyday' NBN plan. Main reason is to get a better speed plan. What is the best way to achieve this? Can this be done with this account or does it require signing up for a new one and cancelling my current one?

Thanks,

Ron.

0 Kudos
Reply
1 Reply
petergdownload
Honoured Contributor
Honoured Contributor

Re: Rate Plan Change From Off-Contract Plan

I believe this would be the best place to start (the new plan would cancel your old one automatically)

https://offer.optus.com.au/fixedrpc/verification/

Otherwise you'd need to leave a message in the Optus Phone app and hope someone got back to you (there's very long delays at the moment)

0 Kudos
Reply