Just confirming if you have tried the solution posted in the message above yours? Nobody has reported this issue to us since.
I have a slightly different twist.
Is the following true and can it be prevented:
When moving from Optus ADSL2 to Optus NBN via HFC I will lose my two (always used) secondary email addresses although I keep my one primary (never used).
Does this apply to incoming and outgoing mail.
Is there any way of preserving historic emails saved in folders
I cannot find my Landline number.
My internet login is 31AE38.
My address is *hidden*.
I would like to be able to send phone calls to my Landline. Can you please send me my Landline number.
Hey @Cherilynt - we have hidden your address from your post. Being a public forum, we recommend not posting private information for security reasons.
Should you still be having some issues locating this information, have a chat to our 24/7 Messenger Teams also on the Optus App and the teams will be able to advise further from there
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