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Sasee65
New Contributor
New Contributor

Plans

What do you think of the up/down load speeds?

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Plans

As published they're pretty reasonable. Individual results appear to differ widely.

 

It appears roughly the industry standard. Peak hour expected speeds is the critical number.

 

7, 15, 30 and 60 Mbps expected on 12, 25, 50 and 100 Mbps plans. So a  ~40% drop in speeds during peak hour.

 

A competitor with almost no reports of peak hour slow down still publishes similar 'expected' speeds.

 

The good thing now is at least there is a concrete number that customers can point to as 'expected' if their service is less. Compensation or dropping the contract can now be much easier to arrange.

 

Or was that not what you meant?

 

Regards

 

Peter Gillespie

Sasee65
New Contributor
New Contributor

Re: Plans

Thanks Peter,

Yes that's exactly what I was asking as I've now changed providers and are with Optus and was wondering what other peoples speeds were.

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