Unfortunately, they're the best team to answer your question as to why your phone is not working.
What kind of service do you have?
Are you plugging your phone into the Sagem router?
I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.