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New Contributor stgeorgedragon
New Contributor

PORTING HOME PHONE

Why can't optus port my old home phone number from Southern Phone to my new NBN connection, as it is on the optus network
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Occasional Contributor ZAZ
Occasional Contributor

Re: PORTING HOME PHONE

Hi

We got our home landline ported over to OPTUS last week it took 2 minutes.

The ADSL2 light went out.

I swapped to the VDSL NBN modem

The INTERNET light came on followed by the phone light.

The only thing I have done is get the phone Caller ID activated and it all worked ok until we got slow downs and a drop out.

if you had DIAL UP you can port.

if you had VOIP maybe Southern own the number like we had with MyNetphone a 5500 number which we may not have as its theirs.

I cant help you if you were VOIP, but if you were dial up it was your  number and it should have been ported across.

Go TIO.

 

 

 

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