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COVID-19 impact to Yes Crowd & Contact Centres info here
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Outage in Newcastle?

Is there an outage of nbn in Newcastle/Charlestown nsw 2290 ? Impossible to get through to support also.

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Re: Outage in Newcastle?

 

Hey @Xoooooom,

Thanks for reaching out to us about this, I'm unable to see any known faults in the area on our Network Status page that could be causing this.

Our before reaching out to our 24/7 Tech team it may be best run through our troubleshooting guide are available in the My Optus App, via Live Chat or on 131344 to investigate this further. 

 


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