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Outage Wembley Downs 6019

Reporting outage in Wembley Downs, 6019

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Re: Outage Wembley Downs 6019

Hello @sean2705


Thank you for reporting a possible outage in your area. Seems like there isn't one showing on the Network Status Page?


I would suggest doing Troubleshooting Here.


If the troubleshooting didn't resolve the isse, i'd really recommend getting in touch with our team on Messenger so we can take a look. 

 

Please note, our Messaging team are currently experiencing delays 

Ask to speak to a human, then leave your full name and the information about the issue in the messenger window

 

It's best to complete troubleshooting before getting in touch with them 


I would suggest using your mobile as a hotspot while you wait for someone to get back to you


This Article explains how to set-up your mobile as a hotspot modem


We’re giving all eligible Postpaid mobile customers a one-off add-on of 20GB bonus data per service which can be activated through the  My Optus app  anytime during the month of April and is valid for 30 days from activation

To keep updated on the outage please visit Optus Network Status page


Stay Safe

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