Thank you for reporting a possible outage in your area. Seems like there isn't one showing on the Network Status Page?
I would suggest doing Troubleshooting Here.
If the troubleshooting didn't resolve the isse, i'd really recommend getting in touch with our team on Messenger so we can take a look.
Please note, our Messaging team are currently experiencing delays
Ask to speak to a human, then leave your full name and the information about the issue in the messenger window
It's best to complete troubleshooting before getting in touch with them
I would suggest using your mobile as a hotspot while you wait for someone to get back to you
This Article explains how to set-up your mobile as a hotspot modem
We’re giving all eligible Postpaid mobile customers a one-off add-on of 20GB bonus data per service which can be activated through the My Optus app anytime during the month of April and is valid for 30 days from activation
To keep updated on the outage please visit Optus Network Status page