For 24/7 support message our team of experts via the My Optus app.
it doesn't matter what I say, they delete it
Hi @my_two_cents
We have previously replied, advising any of us on Yes Crowd would be happy to help further and requesting along with moderators who are not Optus employees that you please abide by our Community Guidelines, including to not post the same message repeatedly. I have also sent you a PM, eager to help out getting your issue resolved.
No, you have not answered why all my threads are deleted, including the one that has been happily sitting on your forum for months. Now all of a sudden it's gone. It wasn't a breach of any of your guidelines then, now because you think one message was a breach you delete them all.
This was answered in the Private Message, posting the same messages repeatedly is considered spam and is a breach of the guidelines. The guidelines were updated on the 1st of June.
Confirming we're here to help and are waiting for you to advise of your account info/complaint reference numbers via PM if you wish to provide these so we can assist further.
Yes you sent me a private message, saying that what I had posted was unlawful, despite the fact that the information I had posted was only general information, did not name anyone and was freely available public information. Best to make those kind of threats in private, huh?
You give the impression that you want to help, but I have sent you a stack of information concerning the problems I am having, and you have not bothered to reply. You were keen to get me into private and now you're not interested.