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elanys
New Contributor
New Contributor

Optus Ultra WiFi Modem

Hello, I am using Old Optus wifi modem.. but its performance is very poor and we are very disappointed at its unstable connection and weak signal. My house is just 200 m2, and in the farrest room we cannot watch Netflix stably and it plays/stops very frequently.

Can you provide new Optus Ultra WiFi Modem ? or with any cost ?

Please advise.

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Tigers1719
Trusted Contributor
Trusted Contributor

Re: Optus Ultra WiFi Modem

@elanys

You would be best to contact Optus Sales or an Optus Store for pricing of the new modem.

I am an Optus user.
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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Optus Ultra WiFi Modem

Its only available on new plans as stated here:

Q: If I’m an existing Fixed Broadband customer, can I upgrade to the new Optus Ultra WiFi modem?

A: Yes, you can.  However, you must connect to one of the new Optus plans. Existing customers have the option to take this modem or keep their current Optus modem provided it is compatible with the service.  Provided you remain connected to the new Optus broadband plan for 36 months, you will not be charged for the modem.