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Super Contributor
Super Contributor

Optus New Modem lots of drop outs

Getting quite a few drop outs with the New 5366TN modem...I checked the log and see a whole lot of DNS errors:

2019-10-15 21:59:59 Error DNS
DNS name resolution failure (msftspeechmodelsprod.azureedge.net)
2019-10-15 21:59:59 Error DNS
DNS name resolution failure (msftspeechmodelsprod.azureedge.net)
2019-10-15 21:59:59 Error DNS
DNS name resolution failure (msftspeechmodelsprod.azureedge.net)
2019-10-15 21:59:59 Error DNS
DNS name resolution failure (msftspeechmodelsprod.azureedge.net)
2019-10-15 21:59:59 Error DNS
DNS name resolution failure (msftspeechmodelsprod.azureedge.net)
2019-10-15 21:59:59 Error DNS
DNS name resolution failure (msftspeechmodelsprod.azureedge.net)

There are 7 pages of this in the log. I have noticed that the WiFi range has improved but not the stability;

Cheers

 

 

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Super Contributor
Super Contributor

Re: Optus New Modem lots of drop outs

OK after doing a bit of Googling  This is apparently part of Microsofts Azure CDN (Content delivery Network).... Now the question is ,,,why are all the DNS errors showing in my log...I sptus using Azures CDN....? and this makes an interesting read.

https://azure.microsoft.com/en-gb/blog/large-scale-analysis-of-dns-query-logs-reveals-botnets-in-the...

 

I have changed the WiFi Password and log in but my log is still gettingnthese errors.

Cheers

 

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Regular Contributor
Regular Contributor

Re: Optus New Modem lots of drop outs

Hi - in case it may assist you in resolving this pecularity.

Is your Network Adapter using the default Optus DNS Server settings in the F@ST5366TN or have you customised a particular alternative DNS Server? Are drop outs occurring when you are using a PC? Do they occur when you are using a Wi-Fi enabled mobile phone or watching Streaming TV service? 

If you have a Windows PC, when drop outs occur, are you using  Edge/Bing Browser, Cortana, a Microsoft Windows 10 App, any Cloud based service, watching a HD or 4K video or playing an XBox? Microsoft had issues with DNS in May 2019 and also in 2016 year according to  this Wikipedia post. https://en.wikipedia.org/wiki/Microsoft_Azure

Have you tried using another Browser to see if drop outs continue? 

This may also give you some clue as to what cloud services are using Azure - https://azure.microsoft.com/en-au/services/.

I couldn't see any mention of a cloud based service which relates to voice -'microsoftspeechmodelsproduct' from your DNS Error? Perhaps Skype? 

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Super Contributor
Super Contributor

Re: Optus New Modem lots of drop outs

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