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Optus NBN

nge

Feb 19th I migrated to NBN which was the worst mistake I have ever made.

I had no internet or home phone until approximately 9/11th April.

Took Optus that long to fix things.

On 7th May  voicemail was enabled on my landline without my permission & I  could not receive or make calls.

I got Optus to remove it & I still cannot make or receive calls on my landline.

I reported the problem & now I have to wait they are looking into it.

At least I have internet.

So be into see how long Optus take this time to fix my landline.

I won’t hold my breath.

Your expected to pay your phone bill for a service your not getting.

I am so angry and fed up

Re: Optus NBN

Jeneral__Pain

This is all related to porting the number off the Telstra copper network to the Optus IP network.

 

I have tagged one of the YC guys who has been collating examples of this problem. @Ray_YC 

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.

Re: Optus NBN

Ray_YC

Please let me know your fault reference number so I can take a look.


P.S. Thanks Jeneral__Pain.



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