Having experienced drops outs for months on Fetch it is now unbearable working from home on the laptop using Skype etc. Are these Sagemcom Gateway F@ST 3864V3 AC intermittently faulty or are the Optus gateways dropping out and being reset all the time as a "fix" ?
The Sagemcon Diagnostics show etho0 Connection is pass and xDSL is PASS but both Ping Default gateway and Primary DNS are FAIL during the drop outs.
Thanks for reaching out, from what you have discribed this looks like a connection issues, as opposed to a Wi-Fi signal issue. . I’d suggest reaching out to our Messaging team so we can check it out.
If you are connected over Wi-Fi the below steps, may improve your connection