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No internet yet again on NBN. Will I get a response from Optus this time???

Pat_O

Yet again internet is out. I have phone working ok so I know modem is working ok. Spent ages on phone to support but ended up hanging up in frustration. Last week fetch tv subscriptions got cancelled for no apparent reason. I am almost at the stage of cancelling contract and going to another provider. One that may actually give service. Unfortunately we cancelled foxtel because we got fetch so now we have no tv as well. 

Re: No internet yet again on NBN. Will I get a response from Optus this time???

AlexRH

Gah! How frustrating, I'm really sorry Pat_O.

How's it all running now?

If you're still needing a hand, can you please PM us with your account number or username, full name and DOB? Happy to take a look at your service from here.


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