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2017-10-07 12:27 PM
We relocated 2 weeks ago, everything was working then yesterday it just all went off despite all devices working as before
call centre said no username applied yesterday but today I called again and technician gave me new username and phone number but had to escalate reconnection
anyone else had this problem, how long before it was resolved?
2017-10-09 06:38 PM
Hi @dsrammy, if you still need help with this issue please send me a PM with your full name, DOB and account number.