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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor dsrammy
New Contributor

No internet but all devices working, call centre says no username applied

We relocated 2 weeks ago, everything was working then yesterday it just all went off despite all devices working as before

 

call centre said no username applied yesterday but today I called again and technician gave me new username and phone number but had to escalate reconnection

 

anyone else had this problem, how long before it was resolved? 

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RetiredModerator Hannah-L
RetiredModerator

Re: No internet but all devices working, call centre says no username applied

Hi @dsrammy, if you still need help with this issue please send me a PM with your full name, DOB and account number.

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