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sjjorgo1
Occasional Contributor
Occasional Contributor

No internet after pavement works by Civeco Group

Concrete pavement works being carried out *** Caringbah South today. Now no internet to ***.

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Serena_YC
Moderator
Moderator

Re: No internet after pavement works by Civeco Group

Hi @sjjorgo1

Thanks for reaching out to us here. Just to let you know, as you have posted your address on a public platform, we have hidden the details on your post due to privacy reasons. 

Have you had a chance to try the troubleshooting steps listed on our Home Internet troubleshooting support page? 

If the issue persists, we recommend contacting our Technical Support team via the My Optus app for our teams to assist in conducting further tests and to organise for a technician visit if necessary. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.