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2014-01-03 09:24 PM
2014-01-08 11:23 AM
This sounds like a really poor experience, really sorry to hear about it
Generally the connection process is a lot smoother than this, the NBN connections can be quite complicated though. Thanks very much for your feedback. I'll be sure to pass it on.
If you require any further assistance or follow up from us please let me know. We can give you a call back
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2014-03-01 02:31 AM
2014-03-05 04:04 PM
I'd like to help follow up on the status of your installation. Share your details using the form & we'll be in touch to investigate.
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2014-03-07 07:15 PM
Thanks again guys
2015-03-18 01:22 PM
Same thing here. Optus dont use to be like that. The pre-activation service is very bad and the NBN service inexistant. i use to get good service from Optus. after 5 weeks still no home phone and NBN service. kids needs internet to complete their homework. needs to drive them to the library everyday....talking about a modern society...thats why the CEO is leaving I guess...
2015-03-19 11:45 AM
@Max_b is the CEO leaving? I hadn't heard that. Can you link me to an article? I thought Alan was relatively new. Or are you maybe referring to David Thodey leaving Telstra? That was announced not long ago.
I do not represent Optus. The views, opinions and advice expressed in my posts are my own
2015-03-20 09:01 AM
i should say " has left" ,,, was referring to Kevin Russell here