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New Contributor Loz1903
New Contributor

Nbn keeps dropping out

Over the last week keep loosing internet. Try contacting live chat wait 45min or so and never get connected to someone so give up same when call on hold for ages. Really frustrating anyone else having same problem

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RetiredModerator Toomey

Re: Nbn keeps dropping out

Sorry to hear of your issues getting through to Live Chat. Unfortunately this down sound like something that Tech Support will need to investigate. Agents are available 24/7 so please continue to try and connect here.


I can also send through a referral to Case Management but this may take 3-5 business days to be received. Feel free to send me your account number, full name and DOB in a private message if you would like me to organise this.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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