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COVID-19 impact to Yes Crowd & Contact Centres info here
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Loz1903
New Contributor
New Contributor

Nbn keeps dropping out

Over the last week keep loosing internet. Try contacting live chat wait 45min or so and never get connected to someone so give up same when call on hold for ages. Really frustrating anyone else having same problem

‎06-04-2018 10:39 PM
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Toomey
RetiredModerator
RetiredModerator

Re: Nbn keeps dropping out

Sorry to hear of your issues getting through to Live Chat. Unfortunately this down sound like something that Tech Support will need to investigate. Agents are available 24/7 so please continue to try and connect here.

 

I can also send through a referral to Case Management but this may take 3-5 business days to be received. Feel free to send me your account number, full name and DOB in a private message if you would like me to organise this.


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‎08-04-2018 12:56 AM
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