cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
Occasional Contributor
Occasional Contributor

Nbn installed ... cannot connect to internet

Nbn got connected today ... all lights on modem but no internet.

Called support ... tolc to wait until tomorrow.

Not good enough Optus ... been a loyal customer for 10 yrs ... will consider changing if not resolved ASAP

I need the internet for work ... downtime is costing me $$$

 

 

 

 

0 Kudos
Reply
2 Replies
Highlighted
Regular Contributor
Regular Contributor

Re: Nbn installed ... cannot connect to internet

Which NBN Technology are you on, FTTN, FTTC, HFC, Fixed Wireless etc?

 

Which Lights are actually on, on your Modem?  Your not giving us much to work with, did Support tell you why you had to wait to tommorow? If you give us some more information we may be able to help out 🙂 

0 Kudos
Reply
Highlighted
Occasional Contributor
Occasional Contributor

Re: Nbn installed ... cannot connect to internet

Thx for your reply.

All working now ...

0 Kudos
Reply