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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor KattO
New Contributor

Navigating My Optus App

Hi I'm not so tech savvy, trying to find payment extension for my NBN. 

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3 Replies
Respected Contributor
Respected Contributor

Re: Navigating My Optus App

It's under the billing tab Smiley Happy

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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Esteemed Contributor
Esteemed Contributor

Re: Navigating My Optus App

If you hit the three bars in the top left corner does it show your NBN plan? Select it. Then hit the "Billing" tab down the bottom. Request Extension is now an option.

 

Alternatively just hit the three bars and select Chat With Us and ask directly.

 

Peter Gillespie

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Online Community Manager
Online Community Manager

Re: Navigating My Optus App

You guys are making my job way too easy today @petergdownload @SamSam

 

Smiley Very Happy 

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