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Navigating My Optus App

KattO

Hi I'm not so tech savvy, trying to find payment extension for my NBN. 

Re: Navigating My Optus App

SamSam

It's under the billing tab Smiley Happy

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own

Re: Navigating My Optus App

petergdownload

If you hit the three bars in the top left corner does it show your NBN plan? Select it. Then hit the "Billing" tab down the bottom. Request Extension is now an option.

 

Alternatively just hit the three bars and select Chat With Us and ask directly.

 

Peter Gillespie

Re: Navigating My Optus App

Dan_C

You guys are making my job way too easy today @petergdownload @SamSam

 

Smiley Very Happy 


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