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KattO
New Contributor
New Contributor

Navigating My Optus App

Hi I'm not so tech savvy, trying to find payment extension for my NBN. 

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3 Replies
SamSam
Respected Contributor
Respected Contributor

Re: Navigating My Optus App

It's under the billing tab 🙂

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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petergdownload
Honoured Contributor
Honoured Contributor

Re: Navigating My Optus App

If you hit the three bars in the top left corner does it show your NBN plan? Select it. Then hit the "Billing" tab down the bottom. Request Extension is now an option.

 

Alternatively just hit the three bars and select Chat With Us and ask directly.

 

Peter Gillespie

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Dan_C
Online Community Manager
Online Community Manager

Re: Navigating My Optus App

You guys are making my job way too easy today @petergdownload @SamSam

 

😄 

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