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New Contributor Mimi58
New Contributor

NBN

Why is my NBN so slow?

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Moderator Kartika
Moderator

Re: NBN

Hey @Mimi58, really sorry for the late reply and your NBN slow speeds. How is the connection now? Did you get a chance to chat with someone in this regards since posting? With regards to speed it depends on various factors. I would suggest to try some →basic troubleshooting first and see how you go. Also have you done any → speed test to confirm what speeds you are getting? If the issue still exists then you need to raise it with Tech Support on 131344 (open 24x7) to investigate further. 


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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