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New Contributor V1
New Contributor


Just got my NBN installed and was told to get a new modem, do you need to call up optus to order a new one?

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Crowd Champion SillyGogo
Crowd Champion


usually get couriered to the instalation address few days before the NBN technician visit. Maybe give them a call to see the status of the delivery. You can also check the status with your order number here


I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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