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NBN transition

Just confirming...

Is a period between installation of NBN and operation of NBN of 24-48hrs without access to phone and internet standard installation process

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Re: NBN transition

Hey there, it would really depend on a few variables like your service type, order date or if there's any unforeseen hiccups in the activation process.

Your broadband connection will activate and then the phone portion of your service activates 24 hours later.

If you do need a hand, please get in touch with our Activation crew here so we can help out. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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