Hi @DomainBG Dan isn't currently in the office at the moment. I'm happy to get in touch however and request any updates in regards to this. We'll be in touch as soon as we have some additional information to provide.
Sounds exactly like our issue. My speed tests range from 3mbps to 21+ mbps. We also pay for 25mbps. Netflix cannot cope and either buffers or stops. Fetch streaming says there is a problem too. We are on the Central Coast of NSW.