have been with optus for more than a decade, after upgrading to the NBN recently, the project, just puchased last year, could not connect with WIFI throught optus NBN, it shows "connection unsuccessful", with correct information input. the project could access WIFI with mobile phone "hotspot"
Since the projector works well with mobile provided hotspot, but could not connect with WIFI from optus NBN moderm provided,
Have contacted with the service staff, it seems they could not fix it,
Could I say, because of optus NBN failure, my project is not available for using any more, actually, we use optus NBN is not for "sorry, we could not fix it", it is very inconvenience without projector, I need answer
Thank you so much for the prompt reply, the reason I am seeking help or assistance, just because i have known nothing about IT technology,
My simple understanding is internet access, should be provided the same service as before, for the regular users, we have upgraded from ADSL to NBN, what we have to do is to input the correct user name and passwords, but who knows why the connection is unsuccessful,
Thank you for many question marks, but unfortunately, i do not know how to answer, and where to find the answers,
The projector was bought last year, working well with ADSL, but with NBN upgraded as per government's requests, it could not perform as usual with WIFI function, it turns into silly block, I have to carry a cable and link it to my pc, or use my mobile data, which will be paid by data usage,
It is not fair for the regular consumer with no technology back ground, we have no idea why the projector could use mobile phone hotspot WIFI signals, but can not get connected with NBN one, with all informaiton input correctly,
The projector itself should not carry all the responsibilities, because it is functional,
Sorry peter, most of the questions, i barely be able to answer with precise information, i am not even close to IT knowledge well maintained one, but it seems with 4G back up, for the projector, there have two numbers, one is "MAC" and another is "SN",
Thank you and kind regards,
Hi @yayat, since you have changed your connection from ADSL to NBN which means the modem has changed as well. Can you double check that your projector is connecting to the correct new Wi-Fi network of the new modem. Also the Wi-Fi password is case sensitive.
There are devices / projectors that only support certain Wi-Fi frequency. Make sure you connect to the relevant one (2.4Ghz or 5 Ghz).
Secondly, are you able to connect other devices (mobile, tablet etc) in the home to the NBN Wi-Fi? If yes then this confirms it is not a modem / Wi-Fi issue. It is your projector settings that needs to be looked into.
Thank you for all the hints, but i could not work it out, all other devices are working well, and all the necessary information input have been done precisely,
i have given up for the wifi function of the projector, i bought a cable to connect it with pc,
anyway, i hope people could be advised that it might have brought some inconvenience while you upgrade ADSL to NBN, it might not be NBN itself, but maybe the router/moderm is a kind of pain,
I just do not understand, why it is compulsory for everyone to upgrade to NBN, as it shows not much helpful, even it could disfunction your equipment by setting up tricks,
I miss my ADSL so much, but have no choice, as ADSL is to be terminated while NBN is available,
What a waste of everyone's time and some devices showing" connection unsuccessful"