Hey @Sonu_Aus . Sorry to hear about the trouble. I was able to see reduced service on our NBN network in the Werribee area at the moment, our team are working hard to have this issue resolved as soon as possible. I recommend visiting our Network Status page where you can report a fault. Our team will send out updates related to that as they come in.
If you’re still needing a hand, we recommend messaging us via the My Optus app. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.