Does optus not have a customer service email? I have been having NBN connectivity issues for the last few weeks (constant dropouts) and for the life of me I cant find an address to email
Hi there DanV,
It can be found here.
However as you have a specific issue I would suggest if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us or Message Us from your My Optus App under the Help menu.
Please also see our help and support article: Slow Speeds/Dropouts: NBN Troubleshooting