Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
You don't need to use an Optus modem for you connection, however it is needed for the landline to work. Have you had the modem replaced at all?
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