I have the NBN installed at my premisis on HFC (6149) since 23/10. Sometimes, my NBN drops out constantly especially when I record Premier League or Champions League matches.
What's the best solution for me to prevent NBN dropouts.
My plan is
SAGEComm modem and ArrisCM8200 connector installed.
Solved! Solved: Go to Solution.
Hey there BigVic,
First step would be to check out our online help and support page: NBN Dropouts Troubleshooting
If following all those steps didn't do the trick, there is a link to contact Optus for further help.
With your recordings, I assume this is via Fetch connected with WiFi? Are you able to connect directly to the modem to see if that make's a difference?