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Tiah3
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New Contributor

NBN dropout

My NBN always drops out but I can usually get it working again. It dropped out last night and I havent been able to get it working again. I've tried everything on the support pages and when I called optus the computer said they cant get to my call today!! Does anyone have anything else I can try?
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Terry69
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Re: NBN dropout

Hi, I have the same problem too. No internet on Saturday. Got connected Sunday and Monday. But by 5 pm Monday arvo it dropped again until now (Tuesday 7/4) 11 am. Tried to call the tech support, being onhold for 1 hour already. 

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Tiah3
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Re: NBN dropout

Thats not good. Please let me know if they say anything that I could try too, if you get through
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Terry69
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Re: NBN dropout

There is a problem with the NBN. They created a case for me and someone should get back to me in the next 24 hours. I encourage everyone that have issue with the internet to call and wait until they pick up. Be warn, it took 1.5 hr before I got thru.

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