Searching...
Reply

NBN connection

Chinhd1

I just upgrade my service to NBN and the connection is terrible, the internet is very weak and it disconnected many times in a day i cant use anything properly. 

Please let me know how I can contact the support inmmediately for it .

Re: NBN connection

petergdownload

Phone Optus, or use LIVECHAT on this site (24/7) to talk to customer service. You might need them to organise a tech to look at your line.

 

Also run some speed tests at different times of the day to see what connections you are getting.

 

Regards

 

Peter Gillespie

Re: NBN connection

Chinhd1

Can u give me the Optus number the one I can talk direct to the supporters and the live chat i cant connect the live chat bc no suppoters are free there.

Re: NBN connection

Toomey

Sorry no one has been able to get back to you.

 

All contact information is available here → How to Contact Optus

 

Tech Support are available 24/7 on 131344 or via Live Chat.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
103 Kudos
37 Kudos
31 Kudos
12 Kudos
12 Kudos