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Occasional Contributor Chinhd1
Occasional Contributor

NBN connection

I just upgrade my service to NBN and the connection is terrible, the internet is very weak and it disconnected many times in a day i cant use anything properly. 

Please let me know how I can contact the support inmmediately for it .

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3 Replies
Esteemed Contributor
Esteemed Contributor

Re: NBN connection

Phone Optus, or use LIVECHAT on this site (24/7) to talk to customer service. You might need them to organise a tech to look at your line.

 

Also run some speed tests at different times of the day to see what connections you are getting.

 

Regards

 

Peter Gillespie

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Occasional Contributor Chinhd1
Occasional Contributor

Re: NBN connection

Can u give me the Optus number the one I can talk direct to the supporters and the live chat i cant connect the live chat bc no suppoters are free there.

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RetiredModerator Toomey
RetiredModerator

Re: NBN connection

Sorry no one has been able to get back to you.

 

All contact information is available here → How to Contact Optus

 

Tech Support are available 24/7 on 131344 or via Live Chat.


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