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Mobile Outage Northern NSW has now been resolved 2PM AEDT
New Contributor SharonMM
New Contributor

Re: NBN connection

I hope you have already been connected and you are happy.

We have been waiting to get connected since 28 April 2017, 9:55 when Optus sent a message to my wife’s mobile phone:

“Hi, your new broadband hasn’t been activated. Simply plug in your Optus NBN modem & you’re ready to go! Need help? Call us on 1300 300 427” .

Since then two boxes, black one (a modem) and a white one (router, ...) flushing lights encouragingly but nothing happens.

 

Deos any body has a good advice what to do now?

 

SharonMM

 

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Honoured Contributor
Honoured Contributor

Re: NBN connection

@SharonMM

 

Suggest you start your own thread. This one is sitting on page 4? and almost no one will see it.

 

Regards

 

Peter Gillespie

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Moderator Aman_B
Moderator

Re: NBN connection

Hi @SharonMM, that's a long time for an issue.  Could you please contact our NBN activation expert  Here so that we can get this sorted. 


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