NBN connection

[SharonMM]

I hope you have already been connected and you are happy.

We have been waiting to get connected since 28 April 2017, 9:55 when Optus sent a message to my wife’s mobile phone:

“Hi, your new broadband hasn’t been activated. Simply plug in your Optus NBN modem & you’re ready to go! Need help? Call us on 1300 300 427” .

Since then two boxes, black one (a modem) and a white one (router, ...) flushing lights encouragingly but nothing happens.

Deos any body has a good advice what to do now?

SharonMM

[petergdownload]

@SharonMM

Suggest you start your own thread. This one is sitting on page 4? and almost no one will see it.

Regards

Peter Gillespie

[Aman_B]

Hi @SharonMM, that's a long time for an issue.  Could you please contact our NBN activation expert  Here so that we can get this sorted.