cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

NBN connection

Hi,

I'm having NBN connection issue.

Connection light is still red. It's been over 30 mins or more.
0 Kudos
Reply
1 Reply
Highlighted
Moderator
Moderator

Re: NBN connection

Hey @Yanny06 that's not great to hear. Have you tried troubleshooting as of yet? Give those a shot and see how you go. 


Should you continue to have issues after this, I would recommend having a chat to our Messenger teams whom will be able to look into your services and advise further. Our teams are available 24/7 via the Optus App