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COVID-19 impact to Yes Crowd & Contact Centres info here
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NBN connection difficulties and concerns for being disconnected

I have been unsuccessful in connecting to NBN

Spoke to someone in Optus last week regarding my concern that my current Optus Broadband might be disconnected.

I am worried that during these difficult times with COVID-19 an NBN technician may not be able to call to assist in fixing my NBN problem.

I would like to be assured that my current Optus Broadband will remain connected until the NBN issue is resolved.  

I no longer have a home phone since I tried to connect to the NBN

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