I've received a letter advising that the NBN is coming to my area and that I should contact my provider to find out if this will affect my landline. I don't have internet to the unit. Will my landline be affected?
Hi there bars,
Did the letter advise how to contact your provider?
We'd suggest contacting Optus directly to receive an official answer specific for situation.
No app necessary, just click on this link to speak with our Live Chat team choosing the NBN -> Sales option 🙂
Yes your landline will be affected. It will be shut down in around 18 months time (so no immediate rush). This is mandatory as the phone lines are being moved over to the new NBN network that is being built.
My first suggestion is find out what NBN technology you will be getting. Check here
After that either contact Optus online as mentioned or you can also just wander into a Optus store at the shopping centre and have a chat.
Note there are plenty of cheap NBN Phone plans so don't feel you have to get an expensive NBN Internet plan just to keep the phone. Optus currently only offer the more expensive internet plans so perhaps try a few other ISPs to see what they have on offer.
Note are you a senior?
FWIW on the NBN you always get a little data included now. But for an unlimited national calls plan you're probably looking at $40 a month.
I don't have internet to the home and don't have internet on my mobile phone. I dont want internet to the unit, which I rent. Yes, I am a senior whose having great difficulty keeping up with the changing technology. I'll try an Optus shop if there's one close, or ring Optus, usually a 40 min wait to get answered!
Appreciate you bothering with what's probably a pretty dumb inquiry.
Well you're asking the right questions at the right time at the right place, so I'd say you're keeping up pretty well. I asked about the Senior Status for a specific reason. I'll PM you a message seperately - look for the envelope top right.