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cpw
New Contributor
New Contributor

NBN Phone Line Disconnected

Hi there,

Over the past few months my NBN phone line has been constantly disconnecting for no reason. The internet is still working. I constantly have to call Optus to get it fixed. I just got it fixed again and then it disconnected a few minutes later. Is there a better workaround to this? Is anyone experiencing a similar issue? It's getting really frustrating now. I want to cancel my contract.
Lisa

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pwright
Regular Contributor
Regular Contributor

Re: NBN Phone Line Disconnected

When you have Contacted Optus, what have they done to get it working again?  Are you sure you maybe dont have a faulty modem?

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