Hi, I'm just wondering how many people out there are suffering performance issues with their NBN service?
We have regular drop outs & slow speeds which makes things "interesting"! Seems to be alot of complaints over on Whirlpool forums .
I've been on NBN FTTC for about 6 weeks now and have not noticed any dropout or connection issues.
I'm using a non-Optus router with a fairly consistent 95+/35+ any time of day. I do not use the Optus DNS servers as they have always been sub-par in my experience.
Hi @Snelens ,
Generally there are minimum levels you should expect.
What NBN tech are you on? What speed plan are you on? 50Mbps or 100Mbps?
What speeds are you getting at the best of times? What speeds when it slows down? How often and when do the slow downs occur?
Peter asks some important questions to help us better understand the issue.
Please also be aware of our help and support page: Slow Speeds / Dropouts - NBN Troubleshooting
No reported outages found in Blackburn, davehaz2019 although there is scheduled maintenance today and tomorrow which may cause service interruptions.